Contact Information

Last updated: June 2026

KENNY'S BELTS is an independent leather workshop based in Japan, specializing in handmade studded leather belts and custom leather goods.

Customer Support

For questions about products, sizing, custom orders, existing orders, shipping, returns, repairs, or other customer-service matters, please contact us by email or through the contact form on this website.

Email: hello@kennyscraft.com
Website: kennyscraft.com

Response Time

We normally respond within 1–2 business days.

Business days exclude Saturdays, Sundays, and Japanese national holidays.

During busy production periods, replies may take slightly longer.

Order Inquiries

When contacting us about an existing order, please include:

• Your name
• Your order number
• The email address used for the order
• A brief description of your question

For sizing questions, including a clear photograph of your current belt measurement may help us confirm the correct size.

Damaged or Incorrect Orders

For a damaged, defective, or incorrect item, please contact us within 7 calendar days of delivery.

Please include your order number and clear photographs of the product, packaging, and shipping label where relevant.

Do not return an item before receiving return authorization and instructions.

Business Address and Telephone Number

The seller’s business address and telephone number will be provided without delay by email upon request.

Please send your request to hello@kennyscraft.com before placing an order.

Languages

Customer support is available in English and Japanese.